Privacy Policy

This website is operated by Lucy Woolley and whose registered address is 18, Norfolk House, Northenden Road, Sale, M332DT.  I am committed to protecting and preserving the privacy of visitors when visiting my site or communicating electronically with me.

This policy sets out how I process any personal data I collect from you or that you provide to me. I confirm that I will keep your information secure and that I will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to me, or that I may collect from you when you visit this site. By visiting www.lucywoolley.com, you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you:

I may collect, store and use the following kinds of personal information about individuals who visit and use my website:

Information you supply to me: You may supply me with information about you by filling in forms on my website. This includes information you provide when you submit a contact form via the ‘Get In Touch’ page, or a coaching enquiry form on the ‘Coaching’ page. The information you give us may include your name, address, e-mail address and phone number, type of service you enquired about, any other information you share with me. 

Information our website automatically collects about you: With regard to each of your visits to my website I may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;

  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

 

Cookies

My website uses cookies to distinguish you from other users of the website. This helps me to provide you with a good experience when you browse my website and also allows me to improve my site. When you first visit the site you will be asked to set your cookie preferences. 

How I may use the information I collect:

I use the information in the following ways.

Information you supply to us. I will use this information:

  • to provide you with information and/or services that you request from us;

  • to provide marketing information about my services 

 

Information we automatically collect about you. I will use this information:

  • to administer my site including troubleshooting and statistical purposes;

  • to improve my site to ensure that content is presented in the most effective manner for you and for your computer;

  • security and debugging as part of my efforts to keep my site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. I use Wix Analytics and  Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245, and via Wix Privacy Policy at https://www.wix.com/about/privacy

 

Disclosure of your information

Any information you provide to me will either be emailed directly to me or may be stored on a secure server. We use a trusted third party website and hosting provider (Wix) to facilitate the running and management of this website. Wix meets high data protection and security standards and are bound by contract to keep any information they process on my behalf confidential. 

We do not rent, sell or share personal information about you with other people or non-affiliated companies. 

Email communications are stored on a third party email server provided by Google, who operate in line with GDPR regulations. Further information can be found at https://cloud.google.com/security/gdpr

I will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once I have received your information, I will use strict procedures and security features to try to prevent unauthorised access.

Third party links

My site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Lucy Woolley at the registered address. I will provide your personal data to you within the statutory time frames. To enable me to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how I have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

 

Changes to my privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to my privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Lucy Woolley via lucy@lucywoolley.com